Release Coordinator
Full Time • Remote
Replies within 24 hours
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
Contractor position title: Release Coordinator
Start date: ASAP
pay rate: $50-$55 per hour (depending upon experience)
Work location: Open to remote candidates
Duration: 12 months (with the potential of extending)
Primary Function
- Responsible for scheduling, coordinating and managing the release process across all environments.
- Facilitating communication and collaboration with stakeholders and application team for working through process flow in release management system of record, Service Now.
- Responsible for reporting, metrics and audit evidence as requested.
- Overall ensuring that the release process is followed in accordance with policies and procedures.
Responsibilities
- Responsible for scheduling and coordinating all environmental changes through Service Now. Creates queries, weekly change, daily change, emergency change and other reports as needed.
- Ensures Change and Release processes are following in accordance with documentation and audit controls.
- Ensures all sign offs and reviews of deployments through change management system have been completed according to procedures.
- Assists and mentors’ application team members in process, policies, documentation and procedures for change/release process to ensure all items are updated in accordance to policy.
- Reviews audit controls, produces audit reports and completes audit testing for all controls monitored by change management team.
- Reviews and creates audit reports for tracking databases changes, monitoring, updates, and queries information for control compliance for audit purposes. Assists in reporting and gathering control report data for internal and external audit projects.
- Participate in post-release reviews to gather feedback and identify areas for improvement.
- Responds in a timely manner when on-call during non-bank hours, staying in accordance with the bank’s operating level agreements.
Requirements
- Education and/or experience equivalent to an Associate Degree in Computer Science or related discipline.
- 0-3 years of comparable work experience with knowledge of software development lifecycle (SDLC).
- ITIL Foundations a plus
- Knowledge of ITIL change and release management process.
- Excellent oral and written communications.
- Basic understanding of Azure DevOps (ADO) a plus
- Ability to express to the users technical information in a non-technical manner.
- Excellent planning, analytical, decision making, and organizational skills.
- Ability to multi-task, handle stressful situations, and strong team focus, and interpersonal skills.
Compensation: $50.00 - $55.00 per hour
About Us
We’re more than Software Company with a creative side. We’re a full-service creative studio with a serious technology background. We take a holistic view of sales and marketing, building digital brands that deliver real value to our client.
As a marketing agency, our innovative digital strategies grab and hold people’s attention, and produce the communication and organizing tools needed for success. With a mix optimized to the specific goals of each client and the character of their target customer demographics, we provide true integration across media platforms and channels.
Our Vision
Inteletech Global, Inc provides consulting services to assist clients with their ongoing demand for changing IT environments. The early 2000s were an exciting time for IT. Digital technology was transforming our lives, and with each innovation, it became clear that digital was the future.
We use our Global Delivery Model for the success of every engagement. Improve effectiveness and efficiency of IT application environments by adopting re-usable software platforms. Our onsite teams work directly with our clients to understand and analyze the current-state of problems and design specifically tailored conceptual solutions.
Our Vision
Inteletech Global, Inc provides consulting services to assist clients with their ongoing demand for changing IT environments. The early 2000s were an exciting time for IT. Digital technology was transforming our lives, and with each innovation, it became clear that digital was the future.
We use our Global Delivery Model for the success of every engagement. Improve effectiveness and efficiency of IT application environments by adopting re-usable software platforms. Our onsite teams work directly with our clients to understand and analyze the current-state of problems and design specifically tailored conceptual solutions.
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